Custumer Service
Comprehensive Dashboard
Provide statuses, educate the customer, create & edit shipments, as well as powerful rescheduling workflow, the Customer Service Dashboard does it all.
Instant Customer Feedback
The best testimonials come from consumers that have just been delighted by the service.  These reviews can be immediately posted on any merchant or courier sites and used to help win new business.  Success begets success!
Parcel Tracking
In addition to helping customers track the status of the orders. The Milkman Customer Service Portal allows CSRs or consumers to create or edit the status of orders. Privacy is granted with encryption and other secure approach to avoid data breach. Not all consumers are tech savvy, but increasingly customers are becoming more capable of answering their own questions.
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